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Mjjcew
Level 7

Disney+

I have a Disney+ account (via Apple) but when I login via Roku it too wants to charge me a monthly / yearly subscription fee.  I already pay and not looking to pay again. Any help is appreciated! 

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3 Replies
internetvic1
Level 8

Re: Disney+

If you have login details for Disney+ then I would assume that you would log in using those details when in Roku. If, however, you cannot get those details and/or  Disney+ is intrinsically linked to an Apple TV box/account then maybe it is impossible.

kimwentz92
Level 7

Re: Disney+

Hey am already paying for Disney Bundle for 13.99 a month

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MaryFranco
Roku Employee
Roku Employee

Re: Disney+

Hi @kimwentz92,

Thanks for the post.

How did you sign up for your Disney+ subscription? Did you purchase the subscription through Roku Pay, or did you sign up with the channel provider directly?

If you need further assistance with account and billing-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
If you need more information about the Disney+ bundle, you will need to contact Disney+ support directly. You can reach them here: https://help.disneyplus.com/csp

Thanks,

Mary

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