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Jcball16
Level 7

Disney + is free for year

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Hello my Disney + account is free for a year thru internet provider why am I being asked for card info to be charged by roku? 

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atc98092
Community Streaming Expert

Re: Disney + is free for year

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If you already have login credentials, then you don't need to register through Roku for it. Simply use the credentials you have. We didn't have to provide any CC info when logging into the app/channel.

If the credentials you have aren't working, you need to contact Disney for assistance.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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atc98092
Community Streaming Expert

Re: Disney + is free for year

Jump to solution

If you already have login credentials, then you don't need to register through Roku for it. Simply use the credentials you have. We didn't have to provide any CC info when logging into the app/channel.

If the credentials you have aren't working, you need to contact Disney for assistance.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos