Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Disney + is free for year

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Hello my Disney + account is free for a year thru internet provider why am I being asked for card info to be charged by roku? 

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Level 21

Re: Disney + is free for year

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If you already have login credentials, then you don't need to register through Roku for it. Simply use the credentials you have. We didn't have to provide any CC info when logging into the app/channel.

If the credentials you have aren't working, you need to contact Disney for assistance.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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1 Reply
Level 21

Re: Disney + is free for year

Jump to solution

If you already have login credentials, then you don't need to register through Roku for it. Simply use the credentials you have. We didn't have to provide any CC info when logging into the app/channel.

If the credentials you have aren't working, you need to contact Disney for assistance.

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

View solution in original post

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