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Level 7

Disney+ Refund for noncompatible channel?

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How do I request a refund for Disney plus they told me my tv wasn’t compatible with the app

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Roku Employee
Roku Employee

Re: Disney+ Refund for noncompatible channel?

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@Jaquese 

Thanks for the inquiry.

Have you tried to add the Disney+ channel to your Roku TV?

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Disney+ Refund for noncompatible channel?

Jump to solution

@Jaquese 

Thanks for the inquiry.

Have you tried to add the Disney+ channel to your Roku TV?

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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