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Budy
Level 7

Discovery plus and go pay for one can lock out

Why cannot get discovery go but pay for discovery plus 4.99 amonth I have that why are locking me out discovery go

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2 REPLIES 2\
RokuKariza-D
Roku Employee
Roku Employee

Re: Discovery plus and go pay for one can lock out

Hello @Budy

Thanks for reaching out here in the Community!

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Are you getting an error message when you try to access Discovery Plus? 

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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makaiguy
Community Streaming Expert

Re: Discovery plus and go pay for one can lock out

Discovery only makes Discovery Go, the streaming version of its cable/satellite channel, available to those who are paying for it via a paid subscription to a tv provider that carries Discovery Channel.  Do you have such a cable/satellite tv provider account?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

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