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Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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1478bone
Level 7

Disable someone from usimg my account.

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I have a mentally disabled son who keeps ordering different channels. How can I block my account? 

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makaiguy
Community Streaming Expert

Re: Disable someone from usimg my account.

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Log into your account at https://my.roku.com and create a PIN. Set it to be required when installing a channel and making a purchase.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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makaiguy
Community Streaming Expert

Re: Disable someone from usimg my account.

Jump to solution
Log into your account at https://my.roku.com and create a PIN. Set it to be required when installing a channel and making a purchase.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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