Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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1478bone
Level 7

Disable someone from usimg my account.

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I have a mentally disabled son who keeps ordering different channels. How can I block my account? 

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makaiguy
Level 20

Re: Disable someone from usimg my account.

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Log into your account at https://my.roku.com and create a PIN. Set it to be required when installing a channel and making a purchase.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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1 Reply
makaiguy
Level 20

Re: Disable someone from usimg my account.

Jump to solution
Log into your account at https://my.roku.com and create a PIN. Set it to be required when installing a channel and making a purchase.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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