Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Reefree
Level 7

Different shipping and billing addresses

How can I place my order using a different shipping address from my billing address?

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2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: Different shipping and billing addresses

@Reefree 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Strikerusa
Level 7

Re: Different shipping and billing addresses

That’s not true it’s very difficult to get a hold of any kind of customer service of any type....24hrs supposedly.... email only....... so hopefully if you sent to the wrong shipping address ...They intercept it in time and send it to the correct address .....good luck if you can connect to anybody

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