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Danielmccarter
Level 7

Delete old Roku setup and add a new account

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I have a roku tV that was set up by my son using his account.  I would like to delete his account and use my own account.   How do ˆ did that?

Thanks 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Delete old Roku setup and add a new account

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@Danielmccarter 

Thanks for the inquiry.

We would recommend trying to perform a factory reset on the Roku TV and then setting it up under your Roku account.

For more information about how to perform a factory reset, visit our Support page here: Factory reset your Roku


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Delete old Roku setup and add a new account

Jump to solution

@Danielmccarter 

Thanks for the inquiry.

We would recommend trying to perform a factory reset on the Roku TV and then setting it up under your Roku account.

For more information about how to perform a factory reset, visit our Support page here: Factory reset your Roku


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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