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ronniedartez
Level 7

Debit card declined during activation

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I'm on hold. Is it possible to get immediate resolution? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Debit card declined during activation

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@ronniedartez 

Thanks for the inquiry.

If you need further assistance with your account activation and setting up your Roku Pay account, please reach out to our Support team. You can reach them here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Debit card declined during activation

Jump to solution

@ronniedartez 

Thanks for the inquiry.

If you need further assistance with your account activation and setting up your Roku Pay account, please reach out to our Support team. You can reach them here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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