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Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Credit card use fraudulently

I just received an email about my account. My credit card was used fraudulently and I have to have a new one issued and I will update my information as soon as I receive my new card.

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Roku Employee
Roku Employee

Re: Credit card use fraudulently


Thanks for the post.

Was there an issue that you needed assistance with? With more information we will be able to assist you further.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: They will be able to further assist you.


Danny R.
Roku Forum Moderator
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