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jeantank
Level 7

Credit Not Issued

On June 21, 2021, I contacted chat about 3 months of Hallmark channel that I was charged for without my knowledge.  I was assured that I would receive credits for the 3 months.  To date, July 09, 2021, I have received only one credit of $6.48, on my credit card.  How do I get the matter resolved?

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StreamerUser
Community Streaming Expert

Re: Credit Not Issued

Call Roku Customer Support:   (816) 272-8106    Choose option 1

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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