Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Credit Not Issued

On June 21, 2021, I contacted chat about 3 months of Hallmark channel that I was charged for without my knowledge.  I was assured that I would receive credits for the 3 months.  To date, July 09, 2021, I have received only one credit of $6.48, on my credit card.  How do I get the matter resolved?

0 Kudos
1 REPLY 1\
Level 20

Re: Credit Not Issued

Call Roku Customer Support:   (816) 272-8106    Choose option 1

0 Kudos