Accounts, Billing, & Orders

[joshuaf2]

If you create a subscription on your Roku (ex. ESPN+) and want to use that on a different platform (ex xbox one) can you use the roku email and password to get that subscription on another platform? I am having trouble doing that exact thing.

[RokuDanny-R · Accepted solution]

@joshuaf2 

Thanks for the inquiry.

If you are purchasing a subscription through Roku Pay, you will be unable to use that subscription through other platforms. However if you subscribe through the channel provider directly, you should be able to authenticate through other platforms.

For more information about a channel's authentication and functionality, you'll want to contact the channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny