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Level 7

Creating a subscription on Roku, signing in elsewhere

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If you create a subscription on your Roku (ex. ESPN+) and want to use that on a different platform (ex xbox one) can you use the roku email and password to get that subscription on another platform? I am having trouble doing that exact thing.

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Roku Employee
Roku Employee

Re: Creating a subscription on Roku, signing in elsewhere

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@joshuaf2 

Thanks for the inquiry.

If you are purchasing a subscription through Roku Pay, you will be unable to use that subscription through other platforms. However if you subscribe through the channel provider directly, you should be able to authenticate through other platforms.

For more information about a channel's authentication and functionality, you'll want to contact the channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Creating a subscription on Roku, signing in elsewhere

Jump to solution

@joshuaf2 

Thanks for the inquiry.

If you are purchasing a subscription through Roku Pay, you will be unable to use that subscription through other platforms. However if you subscribe through the channel provider directly, you should be able to authenticate through other platforms.

For more information about a channel's authentication and functionality, you'll want to contact the channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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