"We offer agent-assisted support for certain issues and devices." - per support.Roku.com
How can I get in contact for an agent? I am locked out of an email account and every topic for support requires me to log in with my email.
Please provide a way to speak with a Support Representative.
So… you don’t have the password, and you don’t have access to the email, and you don't have access to the Roku… Honestly, I'm not sure what's left to convince them that you are, you know… you! However, I think you can create a new Roku account now, and use that to contact them. Good luck!
Sure, if I had the opportunity to speak with a representative, I can shed more light on the access issues. But without the login information it's difficult to gain access to anyone from support to escalate.
I am using the Spectrum App through Roku. I just installed a new router and modem and now my ESPN and other sports channels wont display properly? I bought a new Roku to try and fix issue, it didnt, what do I do?
Thanks for the post.
Can you please clarify the issue you are experiencing? What do you mean the channels won't display properly? If you are using the Spectrum Channel to view this content, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
You can reach Spectrum support here: https://www.spectrum.net/support/