Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Comtact roku by phone or email, need help

How can I actually get in contact with billing dept? Email? Being charged for something I don’t even know what it is! Don’t even know how they got my card info? Would actually like to talk to someone one way or the other. Please help! Email address is [personal information]

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Roku Employee
Roku Employee

Re: Comtact roku by phone or email, need help

Hey @Magee0345

Thanks for posting here in the Community!

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,

Kariza D.
Roku Forum Moderator
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Level 20

Re: Comtact roku by phone or email, need help

Call Roku Customer Service:     (816) 272-8106

Choose option 1 (Accounts/Billing) or option 2 (Setup/Activation)

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