Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Intimnasc
Level 7

Combining multiple accounts

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Over the years I have had multiple Roku players and somehow made 2 accounts with different subscriptions on each. Is there an easy way to just combine the two accounts into one without redoing all my subscriptions? I currently have 4 players around my house. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Combining multiple accounts

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@Intimnasc 

Thanks for the inquiry.

There currently is no way to merge Roku accounts.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Combining multiple accounts

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@Intimnasc 

Thanks for the inquiry.

There currently is no way to merge Roku accounts.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

Intimnasc
Level 7

Re: Combining multiple accounts

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Thank you for the response. I will begin manually merging the accounts this weekend. 

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Lorid
Level 7

Re: Combining multiple accounts

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How did you manually merge the accounts?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Combining multiple accounts

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@Lorid 

Thanks for the inquiry.

If you are asking about merging multiple Roku accounts, Roku accounts cannot be combined.


Thanks,
Danny

Danny R.
Roku Forum Moderator
thinkingART
Level 7

Re: Combining multiple accounts

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Can Roku please address this issue and make it possible for users to merge separate accounts.  I understand that it may not be possible today but think that it should be something that can be accomplished soon.  (Clearly I have this issue too.)

RokuMary-F
Roku Employee
Roku Employee

Re: Combining multiple accounts

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Hi @thinkingART,

Thanks for the inquiry. 

We currently don't have any information at the moment but we'll share this feedback with the team.

Thanks,

Mary

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