Accounts, Billing, & Orders

[Intimnasc]

Over the years I have had multiple Roku players and somehow made 2 accounts with different subscriptions on each. Is there an easy way to just combine the two accounts into one without redoing all my subscriptions? I currently have 4 players around my house. 

[RokuDanny-R · Accepted solution]

@Intimnasc 

Thanks for the inquiry.

There currently is no way to merge Roku accounts.

Thanks,
Danny

[Intimnasc]

Thank you for the response. I will begin manually merging the accounts this weekend. 

[Lorid]

How did you manually merge the accounts?

[RokuDanny-R]

@Lorid 

Thanks for the inquiry.

If you are asking about merging multiple Roku accounts, Roku accounts cannot be combined.

Thanks,
Danny

[thinkingART]

Can Roku please address this issue and make it possible for users to merge separate accounts.  I understand that it may not be possible today but think that it should be something that can be accomplished soon.  (Clearly I have this issue too.)

[RokuMary-F]

Hi @thinkingART,

Thanks for the inquiry. 

We currently don't have any information at the moment but we'll share this feedback with the team.

Thanks,

Mary