Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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RRaynor
Level 7

Charges I did not authorize?

I have two charges to my account that I did not authorize 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Charges I did not authorize?

@RRaynor 

Thanks for the post.

Have you tried logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see any current subscriptions that you may be billed for?

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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