@RRaynor
Thanks for the post.
Have you tried logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see any current subscriptions that you may be billed for?
For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Thanks,
Danny
Danny R.
Roku Forum Moderator