Accounts, Billing, & Orders

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Jessie605
Level 7

Charged twice for a roku stick. How do I fix it?

I was charged twice for a roku stick.  How do I fix it?

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2 REPLIES 2\
boogernose
Level 18

Re: Charged twice for a roku stick. How do I fix it?

Please be more specific so we can help you.

Who did you pay twice and how?

---A problem clearly stated is a problem half solved---.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Charged twice for a roku stick. How do I fix it?

@Jessie605 

Thanks for the post.

If you purchased the device(s) through Roku directly, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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