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Level 7

Charged on my credit card

I have a charged of 43.82 for. Roku channel charged espn for5.34 a charged for disney for 7.48 and one roku for philo please explain to me because i don't understand

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Charged on my credit card


Thanks for the inquiry.

Is it possible that you have another Roku account that you are being charged for subscriptions?

We've seen multiple times that a customer claims they don't see any subscriptions on their Roku account and didn't realize they signed up for another Roku account and had subscribed to a channel.

Please keep us posted.


Danny R.
Roku Forum Moderator
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