Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Brown2395
Level 7

Charged on my credit card

I have a charged of 43.82 for. Roku channel charged espn for5.34 a charged for disney for 7.48 and one roku for philo please explain to me because i don't understand

0 Kudos
1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Charged on my credit card

@Brown2395 

Thanks for the inquiry.

Is it possible that you have another Roku account that you are being charged for subscriptions?

We've seen multiple times that a customer claims they don't see any subscriptions on their Roku account and didn't realize they signed up for another Roku account and had subscribed to a channel.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos