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Jsitzai
Level 7
‎11-24-2020 11:12 AM

Charged for FUBO

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I was just charged $84.79 for something called FUBOTV and I have no idea what this is. How can I get my money back for something I did not subscribe to?

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renojim
Community Streaming Expert
‎11-24-2020 02:22 PM

Re: Charged for FUBO

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Check your subscriptions at https://my.roku.com/account/subscriptions and your purchases at https://my.roku.com/account/purchases

You can get support at https://support.roku.com/contactus , but if you don't show a subscription or charge then they probably won't help you determine where the charge came from.  That's up to your financial institution.

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renojim
Community Streaming Expert
‎11-24-2020 02:22 PM

Re: Charged for FUBO

Jump to solution

Check your subscriptions at https://my.roku.com/account/subscriptions and your purchases at https://my.roku.com/account/purchases

You can get support at https://support.roku.com/contactus , but if you don't show a subscription or charge then they probably won't help you determine where the charge came from.  That's up to your financial institution.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Reply