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LisaMicco
Level 7

Charged for Disney+ even though I canceled the trial

I got charged today for disney+ even though I canceled it, and it doesn't run out until tomorrow
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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Charged for Disney+ even though I canceled the trial

@LisaMicco 

Thanks for letting us know about the issue that you are experiencing.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.


Thanks,
Danny

 

Danny R.
Roku Forum Moderator
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