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Tabtab
Level 7

Charged 10.99 nothing in my purchase history or subscriptions, why am I being charged?

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I’ve been charged 10.99 and I don’t know why. There’s nothing in my purchase history on Roku and I don’t have any subscriptions. 

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RokuKariza-D
Roku Employee
Roku Employee

Re: Charged 10.99 nothing in my purchase history or subscriptions, why am I being charged?

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Hello @Tabtab

Thanks for posting here in the Community.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Employee
Roku Employee

Re: Charged 10.99 nothing in my purchase history or subscriptions, why am I being charged?

Jump to solution

Hello @Tabtab

Thanks for posting here in the Community.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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