Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Madbeef
Level 7

Charge

Rented a movie,an the movie never showed up in my movie library an never got to watch it, but was still charged to my card

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Charge

@Madbeef 

Thanks for the inquiry.

What channel did you purchase the movie?

With more information, we will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos