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Bruhhhh
Level 7

Charge on my Debit

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I don’t even have a roku account why is my debit card being continuously charged for $14.99?

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1 Solution

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makaiguy
Community Streaming Expert

Re: Charge on my Debit

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Because some scammer, masquerading as Roku, is hitting you with bogus charges.  Contest them with your financial institution - they can track them back to their actual source.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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makaiguy
Community Streaming Expert

Re: Charge on my Debit

Jump to solution

Because some scammer, masquerading as Roku, is hitting you with bogus charges.  Contest them with your financial institution - they can track them back to their actual source.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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