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Lilangel1209
Level 7
‎02-15-2021 09:31 AM

Charge and cancel

I signed up for a free CBS all excess free trial on February 7 I canceled it on Thursday, February 11 they took 599 out of my bank account today

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RokuMary-F
Roku Employee
Roku Employee
‎02-15-2021 12:20 PM

Re: Charge and cancel

Hi @Lilangel1209,

We appreciate you reaching out to us.

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,

Mary

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