Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I noticed that the missing channels were either ones that we pay for or for which I have a premium channel. All of the free channels I had were still there, but I had to reboot my Roku Ultra, and then add back my premium channels AND login to all of them again. I chatted with Roku and got a couple of responses then was directed to sign up for a $1 trial for a week for customer support, after which I would be paying $46 per month. Not only NO but H... No.
@dcady1 Thanks for reaching out. We were aware of an issue where some channels were missing from your channel lineup and weren't able to be installed. This issue is now resolved. Please perform a system update from Settings>System>System update>Check now
@dcady1 Thanks for reaching out. We were aware of an issue where some channels were missing from your channel lineup and weren't able to be installed. This issue is now resolved. Please perform a system update from Settings>System>System update>Check now
