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Shamwilliams
Level 7
‎06-04-2020 02:33 AM

Channel Charge issue

I was recently charged 81.99 for something called lifetime access that shows up on my statement as Meedmob inc. However this isn't listed in my subscriptions and i can't find the channel. Any ideas of what this is?

 

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RokuDanny-R
Roku Employee
Roku Employee
‎06-10-2020 05:11 PM

Re: Channel Charge issue

@Shamwilliams 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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renojim
Community Streaming Expert
‎06-10-2020 10:36 PM

Re: Channel Charge issue

@Shamwilliams wrote:

I was recently charged 81.99 for something called lifetime access that shows up on my statement as Meedmob inc. However this isn't listed in my subscriptions and i can't find the channel. Any ideas of what this is?

 

That sounds like you got scammed by Meedmob, Inc.  Did you pay someone to "activate" your Roku?

Roku Community Streaming Expert

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