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Basnedegar
Level 7

Changing email on CBS All Access

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I subscribed to CBS All Access through Roku. I have a new email address and updated it on Roku. I need to change it on CBS All Access, but it tells me to return to the platform where I subscribed. There is no way to do it through Roku. Please help!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Changing email on CBS All Access

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@Basnedegar 

Thanks for the post.

For more information about that channel's account information, you'll want to contact CBS All Access support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CBS All Access support here: https://cbsi.secure.force.com/CBSi/knowledgehome_allaccess?referer=cbs.com/vod&categories=CBS_Entert...

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Changing email on CBS All Access

Jump to solution

@Basnedegar 

Thanks for the post.

For more information about that channel's account information, you'll want to contact CBS All Access support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CBS All Access support here: https://cbsi.secure.force.com/CBSi/knowledgehome_allaccess?referer=cbs.com/vod&categories=CBS_Entert...

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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