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sbjones560
Level 7

Changing Disney Plus subscription from monthly to yearly? Cheaper to do annual subscription

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RokuDanny-R
Roku Employee
Roku Employee

Re: Changing Disney Plus subscription from monthly to yearly? Cheaper to do annual subscription

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@lisakoonsman 

Thanks for the inquiry.

How are you subscribed too Disney+?

If you are subscribed to Disney+ through Roku Pay, you can go log into your Roku account to manage your subscriptions. For more information on how to manage your subscriptions on your Roku account, you visit our Support page here: How do I manage or cancel a Roku-billed subscription?

If you purchased your Disney+ subscription through Disney+ directly, you will need to contact their Support to manage your subscription. You can reach Disney+ here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Changing Disney Plus subscription from monthly to yearly? Cheaper to do annual subscription

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@sbjones560 

Thanks for the inquiry.

For account, billing or order related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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lisakoonsman
Level 7

Re: Changing Disney Plus subscription from monthly to yearly? Cheaper to do annual subscription

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How can I change my disney plus subscription from monthly to annual?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Changing Disney Plus subscription from monthly to yearly? Cheaper to do annual subscription

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@lisakoonsman 

Thanks for the inquiry.

How are you subscribed too Disney+?

If you are subscribed to Disney+ through Roku Pay, you can go log into your Roku account to manage your subscriptions. For more information on how to manage your subscriptions on your Roku account, you visit our Support page here: How do I manage or cancel a Roku-billed subscription?

If you purchased your Disney+ subscription through Disney+ directly, you will need to contact their Support to manage your subscription. You can reach Disney+ here: https://help.disneyplus.com/csp


Thanks,
Danny

Danny R.
Roku Forum Moderator
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dakotaalley2020
Level 7

Re: Changing Disney Plus subscription from monthly to yearly? Cheaper to do annual subscription

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i changed mine to a year and they still take out the monthly how do i stop the monthly one>

 

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DBDukes
Community Streaming Expert

Re: Changing Disney Plus subscription from monthly to yearly? Cheaper to do annual subscription

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@dakotaalley2020 

Did you subscribe to Disney+ via Roku Pay? If so, go to https://my.roku.com and log in. Then go to the Manage your subscriptions page and see what's listed there.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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