Accounts, Billing, & Orders

[DJB100]

I just set up a Roku stick, then discovered I have an existing Roku account from long ago.  I prefer to use the old email & PW.  Do you think deleting the old account entirely and then switching the new acct to the old email would work?  Roku is working great and I don't want to screw it up.

[RokuDanny-R]

@DJB100 

Thanks for the inquiry.

You can try changing the old Roku account email address to another email address and then updating your current Roku account email address to see if that resolves your issue.

For more information about how to change your Roku account email address, visit our Support page here: How do I change the email address or password for my Roku account?

Thanks,
Danny