Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
Showing results for 
Search instead for 
Did you mean: 

Captcha sign in trouble

I cannot log in at all  This captcha goes on and on and on, endlessly. 
 I cant order anything, but my Roku is working fine. 
 Just cannot log in online thx :(

0 Kudos
1 Reply
Level 10

Re: Captcha sign in trouble

Clear all your Cookies and Local Storage under the domain.

If this doesn't work, report back the OS, browser, and any plugins/extensions that are active on the domain
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
0 Kudos