Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Elindio420
Level 7

Cant get into my old account

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Hi im trying to take my old account off my roku tv but i cant acess that email address no longer so i cant actually do anything with my tv what do i do?

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Strega
Level 12

Re: Cant get into my old account

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If you can remember the password, you don’t need the email to actually be working.  (ie: for logging in, the email is just a user name.)  Otherwise, wouldn't a factory reset do what you wish?

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Strega
Level 12

Re: Cant get into my old account

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If you can remember the password, you don’t need the email to actually be working.  (ie: for logging in, the email is just a user name.)  Otherwise, wouldn't a factory reset do what you wish?

View solution in original post

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