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dsmall4592
Newbie

How to cancel channel subscriptions

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How do I cancel the extra subscriptions I’ve purchased. 

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1 Solution

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makaiguy
Community Streaming Expert

Re: Cancelling subscriptions

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To unsubcribe:

Log into https://my.roku.com/subscriptions.  Cancel any subscriptions you've obtained through Roku there.

Any subscriptions you've obtained through other services (Hulu, Prime Video, etc.) will have to be unsubscribed through those services.

Any subscriptions obtained directly from the channel will have to be unsubscribed on the channel's website.

Note that most (all?) subscriptions pre-pay for a defined subscription period and auto-renew when the subscription period expires.  When you unsubscribe it stops the auto-renewal but the current subscription stays active until the prepaid subscription period runs out.  Few, if any, will cancel immediately and refund the unused portion of your prepaid subscription.  This is all explained in the conditions you agreed to when you subscribed -- you know, all that stuff you agreed to without actually reading it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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28 REPLIES 28

Re: Cancelling subscriptions

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I need to cancel the starz,a&e,and showtime when I set it there were offers made for a low price and I didn't realize that ended I dont watch those channels need to cancel them and get a refund for the 20 something dollars please can you help me

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makaiguy
Community Streaming Expert

Re: Cancelling subscriptions

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To unsubcribe:

Log into https://my.roku.com/subscriptions.  Cancel any subscriptions you've obtained through Roku there.

Any subscriptions you've obtained through other services (Hulu, Prime Video, etc.) will have to be unsubscribed through those services.

Any subscriptions obtained directly from the channel will have to be unsubscribed on the channel's website.

Note that most (all?) subscriptions pre-pay for a defined subscription period and auto-renew when the subscription period expires.  When you unsubscribe it stops the auto-renewal but the current subscription stays active until the prepaid subscription period runs out.  Few, if any, will cancel immediately and refund the unused portion of your prepaid subscription.  This is all explained in the conditions you agreed to when you subscribed -- you know, all that stuff you agreed to without actually reading it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
Anonymous
Not applicable

Re: Cancelling subscriptions

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I  want to cancel my account

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makaiguy
Community Streaming Expert

Re: Cancelling subscriptions

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@Anonymous wrote:

I  want to cancel my account


Which account is that?  Your Roku account?

Log in here: https://my.roku.com/account/close

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Schatz
Newbie

Re: Cancelling subscriptions

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How do I cancel rediscover 

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renojim
Community Streaming Expert

Re: Cancelling subscriptions

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@Schatz, https://my.roku.com/subscriptions

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Hawaii77
Newbie

Re: Cancelling subscriptions

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I have cable now.

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Re: Cancelling subscriptions

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@dsmall4592 wrote:

How do I cancel the extra subscriptions I’ve purchased. 


I what to cancel my Free 5 dollars Trail

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Re: Cancelling subscriptions

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@wThomas0122 wrote:

@dsmall4592 wrote:

How do I cancel the extra subscriptions I’ve purchased. 


I what to cancel my Free 5 dollars Trail


 

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