Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Mel21
Level 7

Canceling a subscription

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I no longer have my Roku TV so I cannot cancel the description via through the television I need to cancel on the app I’m having problems finding how to cancel through the app on my phone can someone please help me getting charge for a service I’m not even using

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makaiguy
Community Streaming Expert

Re: Canceling a subscription

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Log into your Roku user account at https://my.roku.com.

Scroll down and click "Manage your subscriptions".  You can cancel any subscriptions paid through roku there.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X

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makaiguy
Community Streaming Expert

Re: Canceling a subscription

Jump to solution

Log into your Roku user account at https://my.roku.com.

Scroll down and click "Manage your subscriptions".  You can cancel any subscriptions paid through roku there.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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