Accounts, Billing, & Orders

[Yako1980]

I used my card for my cousins account. It’s in my name on card but on his tv and I don’t know his account info. And can’t get in touch with him. But I need to cancel my card before the free month ends 

[RokuDanny-R · Accepted solution]

@Yako1980 

Thanks for the inquiry.

You will need to contact the Roku account owner as only they will be able to access the Roku account in order to remove your card. 

Thanks,
Danny