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Yako1980
Level 7

Cancel my card for free month on cousin tv

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I used my card for my cousins account. It’s in my name on card but on his tv and I don’t know his account info. And can’t get in touch with him. But I need to cancel my card before the free month ends 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cancel my card for free month on cousin tv

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@Yako1980 

Thanks for the inquiry.

You will need to contact the Roku account owner as only they will be able to access the Roku account in order to remove your card. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cancel my card for free month on cousin tv

Jump to solution

@Yako1980 

Thanks for the inquiry.

You will need to contact the Roku account owner as only they will be able to access the Roku account in order to remove your card. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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