Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Scotthaywood
Level 7

Cancel Roku Account

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I've been with Roku for a minute but now I don't have the money in the bank and I won't get no time soon so I would like to cancel my Roku account

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cancel Roku Account

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@Scotthaywood 

Thanks for the post.

Can you please clarify the issue you need assistance with?

Please be aware that there is no cost to have a Roku account. For more information about your Roku account, visit our Support page here: Will I be charged for customer service, device activation, or creating a Roku account?

If you have a subscription that you would like to cancel, you can visit our Support page here for further assistance: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Cancel Roku Account

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@Scotthaywood 

Thanks for the post.

Can you please clarify the issue you need assistance with?

Please be aware that there is no cost to have a Roku account. For more information about your Roku account, visit our Support page here: Will I be charged for customer service, device activation, or creating a Roku account?

If you have a subscription that you would like to cancel, you can visit our Support page here for further assistance: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roshadewilliams
Level 7

Re: Cancel Roku Account

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I don’t have the money 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cancel Roku Account

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@Roshadewilliams 

Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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