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Petri
Level 7

Cancel HBO from Roku Pay, no option on *

How do i cancel my HBO subscription if Roku * does not give me an option to cancel?

If i log into HBO directly, they only confirn subscription is through Roku Pay. 

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Cancel HBO from Roku Pay, no option on *

Hi @Petri

Thanks for the post.

You can try canceling your subscription from our website. You can follow the steps below:

  1. Go to my.roku.com on your computer or smartphone.
  2. If prompted, sign in to your Roku account. If you have trouble logging in, learn how to recover your login details.
  3. Scroll down and select Manage your subscriptions.
  4. Locate the channel under Active Subscriptions and select Cancel subscription.
  5. Select a cancelation reason to complete the process.

I hope this helps!

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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