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Level 7

Can't updated debit card info

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Does anyone, who does not work for roku, know how to update credit card info?  Customer service does not exist at Roku.

Thanks.

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Roku Employee
Roku Employee

Re: Can't updated debit card info

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@stefdude63 

Thanks for the inquiry.

You can update your credit card information by signing into your Roku account at my.roku.com, then clicking the Update button under Payment method.

For more information on how to update your credit card information on your Roku account, visit our Support page here: How do I update or remove the payment method for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 17

Re: Can't updated debit card info

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To just change credit card number:
Home screen > Settings > Payment method > Update payment method
Then enter new card data.

For other payment options log into go.roku.com/pay via your web browser.
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Roku Employee
Roku Employee

Re: Can't updated debit card info

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@stefdude63 

Thanks for the inquiry.

You can update your credit card information by signing into your Roku account at my.roku.com, then clicking the Update button under Payment method.

For more information on how to update your credit card information on your Roku account, visit our Support page here: How do I update or remove the payment method for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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