Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Boyskittles0604
Level 7

Can't log in and paid for a year

I was billed for a whole year for Paramount + but the best part of you look in my subscriptions it says I signed up for Paramount 5 times on the same day. On and it gets better because when I go to sign in on the app on my tv it just wants me to sign up again. I have even used all the emails I have to sign in and it says the same thing each time. I just want my money back and to never have to think about Paramount + again. Of course there is no one I can phone about this problem. If Roku reads these can you please help me out. I paid 106.99 for a service I can't even get into to enjoy.

James Patrick Meares Jr
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4 REPLIES 4\
Streamer317
Level 12

Re: Can't log in and paid for a year

Boyskittles0604
Level 7

Re: Can't log in and paid for a year

Thank you, that helped alot. Got what I needed

James Patrick Meares Jr
0 Kudos
DIXIELAND_is_1_
Level 7

Re: Can't log in and paid for a year

THEY'RE TRYING TO DRIVE US ALL NUTS1

0 Kudos
Hector-Roku
Moderator
Moderator

Re: Can't log in and paid for a year

Hi, @DIXIELAND_is_1_ we're here to help! Are you having login issues? If you are able to provide more details we can jump on this and see what we can do. 

0 Kudos