Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I recently order a product from Roku and created a first time account. I received the conformation email about the order. But I can't login back in to my account. I do not receive an email to reset my password. I am beginning wonder if I ordered from a fake Roku website. Any help will be great.
Thanks for the inquiry, I would be happy to look into this issue for you.
Please send me a PM with your Roku account email address, and include the order from the confirmation order. I'll be able to assist you further from there.
