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uffdalander
Level 7

CBS all access not available in this area now Paramoun tis not available but charged jan-April

they sent me 6 emails on April 5 -one April -1 one Mar31

they gave me a refund for Jan than kept charging

meanwhile the tv icon says ;"Sorry Paramount not available in your area" before April it said sorry CBS ALL ACCESS not available in your area

The April 5 emails 1. cbs... ended 2/27/21     2. refund 5.99  3. paramount expired  4. paramont case #can not grant refunds but one time courtesy  5. subscription cancelled  6. applied for refund

april 1 maybe you are visiting wrong website

mar 31 maybe you need password reset

5.99 x 5== 29.95 5.95 reimbursed 4/7 21 on a site that has never worked

why -because it says ROKU  cbs CANADA  I live in Missouri ! the CANADIAN hep can not be called from USA unless I took ou sub to pay for Canadian phone access.WHAT a nightmare!

 

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makaiguy
Level 21

Re: CBS all access not available in this area now Paramoun tis not available but charged jan-April

When you go to a website that returns the location indicated by your IP (such as https://www.iplocation.net/) does it show your correct location?

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