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Level 7

CBS All access subscription issue

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To Whom IT May Concern,

I am not very happy right now. I am paying for CBS all Access and my Roku player wants payment. I am going through ABC all access to make my payments, since its only $5.99 a month. Instead of $6.37 going through my roku player. Now there is no play to click saying channeled paid for though the channel.  I would like be able to watch something I AM ALL READY subscribed to and PAYING FOR.  I was just watching it the other night on my Roku , why now all of a sudden you want me to paid for it through your company. And this is the 3rd let me repeat that 3rd time I have trouble with this. I really would like to have an answer back [post edited]

Thank you for your time. 

Anita

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Roku Employee
Roku Employee

Re: CBS All access subscription issue

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@lovepugs05 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: CBS All access subscription issue

Jump to solution

@lovepugs05 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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