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JeanneNeedsHelp
Level 7

CANCEL GREAT COURSES NOW PLEASE I HAVE TRIED FOR 3 MONTHS

I need the Great Courses subscription cancelled. Your website makes it impossible to cancel anything with this subscription. PLEASE CALL ME. 205-520-3010

I have finally just put in a block with my credit card company but will close the account entirely before being taken for a ride any longer. CALL ME. My name is Jeanne.

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DBDukes
Community Streaming Expert

Re: CANCEL GREAT COURSES NOW PLEASE I HAVE TRIED FOR 3 MONTHS

@JeanneNeedsHelp 

You subscribed through Roku, and not directly with the service Website?

You went to https://my.roku.com/ and logged in? You then clicked on the Manage your subscriptions link?

The resulting Subscriptions page showed the subscription as Active? And it wouldn't let you cancel?

If you didn't do that, do that.

Did you did also check out the page here? https://support.roku.com/article/208756478

If you did, and it want let you cancel, then @RokuDanny-R or @RokuKariza-D will be by to assist.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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