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Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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rmarshall48
Level 7

Build two times in a couple days

I was billed on the first 31st 399 and then on the first of the next month 599 why am I being billed so much money for Roku

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2 REPLIES 2\
Strega
Level 15

Re: Build two times in a couple days

Did you leave out decimal points???

What are you paying for? 

I don't know if this affects you, but just in case: It doesn't cost money to activate a Roku device.  However, if you call some scammer on the phone, then it can cost a lot.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Build two times in a couple days

@rmarshall48 

Thanks for the post.

What exactly are the charges for? We would first recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a list of current subscriptions that you are being charged for.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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