Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7



I recently noticed a $4.99 transaction on my last bank statement. I was charged by Roku. I have roku devices and roku TVs. I subscribe to Netflix, Hulu etc. but I have never subscribed to the Roku channel. 

Thanks,  David 

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1 REPLY 1\
Community Streaming Expert

Re: Billing

Check you account for subscriptions:

If there's nothing there, are you sure it's really from Roku?  There's a lot of scams out there using Roku's name.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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