Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Billing

Hi,

I recently noticed a $4.99 transaction on my last bank statement. I was charged by Roku. I have roku devices and roku TVs. I subscribe to Netflix, Hulu etc. but I have never subscribed to the Roku channel. 

Thanks,  David 

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Level 18

Re: Billing

Check you account for subscriptions:  https://my.roku.com/account/subscriptions

If there's nothing there, are you sure it's really from Roku?  There's a lot of scams out there using Roku's name.

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