Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Billing me I have a negative account and I don't know how to manually

My banking account was negative and I couldn't pay my disney. I just posted money to my account now I don't know how to pay it. 

0 Kudos
1 REPLY 1
Alex-Roku
Retired Moderator

Re: Billing me I have a negative account and I don't know how to manually

Hey there @StaciAnne71, we noticed that you were trying to figure out how to pay an outstanding balance for Disney+. We are able to see on our end that your Disney+ subscription is currently active and up to date on payments. If you still need any assistance feel free to reply to this post or send us a private message and we would be happy to help. #HappyStreaming 

0 Kudos