I don't use Roku in the card that I have on file is not the card is being charged every month I don't know how someone got my card information and put it on Roku but I would like a refund
You need to contact whoever issued you a card IMMEDIATELY.Get a new card cancel the other.
And then condern yourself with the charges.
have a statement from my bank labeled “roku for perform inves” for 21.39
That posted August 3rd.
I haven’t authorized any purchases.
I checked my roku account and there are no purchases or subscriptions listed.
Tried to contact customer support through the prompts but after selecting “I don’t recognize a charge” and “30 day duration” it keeps telling me no invoices found.
Please help me or give me a number I can call to get help.
Why don't you start with your bank? I think what Roku is trying to tell you is that they didn't charge your account.