Accounts, Billing, & Orders

[Quinnar]

I went to buy a roku tv tonight at walmart and the sales person told me that roku is now charging people an annual fee. I have read alot about the scam I'm just double checking to see if he is right. Thank you

[renojim]

HE IS WRONG!  You should report him to his manager  No one should be spreading misinformation like that.

[RokuDanny-R · Accepted solution]

@Quinnar 

Thanks for the inquiry.

As @renojim mentioned, Roku does not charge a monthly service subscription or monthly equipment rental fees for owning a Roku streaming player or Roku TV; nor does Roku charge for creating a Roku account.

For more information regarding charges when using a Roku device, visit out Support page here: Will I be charged a monthly subscription or rental fees?

Thanks,
Danny