Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Billed for "Roku Perform Invest?"

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When going to my roku account it says no subscriptions but my bank account is charged $21 monthly for roku perform invest. Why is this happening? I canceled my debit card last month and had to get a new one because of this. Now my fiance's card is being charged. I need a phone number I can call to get this straightened out. 

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Level 20

Re: Billed but no subscription

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This is most likely a scam using Roku's name.  Contact your bank and find out the real company behind the charge.

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Level 20

Re: Billed but no subscription

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This is most likely a scam using Roku's name.  Contact your bank and find out the real company behind the charge.

View solution in original post

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