Accounts, Billing, & Orders

[Markline6813]

I recently canceled my fubo tv subscription a month ago and it is confirmed on my roku  account that it’s no longer active but they still charged me. I talked to fubo tv customer service and they said my accounts been deactivated for a month too so I was wondering why I’m still getting charged for a channel I no longer have and if it was automatically charged. 

[RokuDanny-R · Accepted solution]

@Markline6813 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny