Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Billed for a channel I cancelled

Jump to solution

I recently canceled my fubo tv subscription a month ago and it is confirmed on my roku  account that it’s no longer active but they still charged me. I talked to fubo tv customer service and they said my accounts been deactivated for a month too so I was wondering why I’m still getting charged for a channel I no longer have and if it was automatically charged. 

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: Billed for a channel I cancelled

Jump to solution

@Markline6813 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Billed for a channel I cancelled

Jump to solution

@Markline6813 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos